Refund policy
Because our products are custom-made, all sales are final.
We do not accept returns or exchanges unless one of the following applies:
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The item was made incorrectly
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The wrong item was shipped
Eligible Replacements
If your order qualifies:
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The original item must be returned to us
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Once the returned item is received and verified, a replacement item will be shipped
Important Notes
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Claims must be submitted within 7 days of delivery
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Items must be unused and in original condition
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We do not issue refunds for incorrect sizing, color choices, or buyer’s remorse
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Custom and personalized items are non-refundable
If you believe there is an issue with your order, please contact us at with:
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Your order number
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A brief description of the issue
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Clear photos showing the problem
We’ll review your request and respond as quickly as possible
You can always contact us for any return question at rootedinhim27@gmail.com.